Legal Framework

Terms of Service

The terms, rules, and guidelines governing the use of ShortLetHost services and direct property bookings.

Last updated: August 30, 2026

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you ("guest" or "host") and ShortLetHost ("we," "us" or "our"), concerning your access to and use of our website as well as direct booking and property management services.

2. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property. All source code, databases, website designs, audio, text, photographs, and graphics on the Site (collectively, the "Content") and trademarks contained therein are owned or controlled by us and protected by copyright laws.

3. User & Guest Representations

By using the Site or completing a booking, you represent and warrant that: (1) all registration and payment details submitted are true, accurate, current, and complete; (2) you have the legal capacity to enter into binding agreements; (3) you will comply with property house rules during your stay.

4. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. Prohibited activities include:

  • Systematically retrieving data or content to create or compile a database without written permission.
  • Making unauthorized use of the Site or attempting to bypass security mechanisms.
  • Engaging in unauthorized framing of or linking to the Site.

5. Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, or special damages arising from your use of the site or stay at managed properties.

6. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand due to or arising out of your use of the Site or breach of these Terms of Service.

7. Contact Us

In order to resolve a complaint or receive further information regarding our terms, please contact us at:

ShortLetHost Support Team

London, United Kingdom

Email: admin@shortlethost.com

WhatsApp Chat Chat with us!