Legal & Transparency

Privacy Policy

How we protect your personal data, ensure transaction security, and respect your privacy.

Last updated: August 30, 2026

1. Introduction

At ShortLetHost, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our property management and booking services. Please read this privacy policy carefully.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when booking a stay or requesting an estimate.
  • Property Data: Information regarding properties you own or manage that you provide to us for short-term rental management services.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, and access times.

3. Use of Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized booking experience. Specifically, we may use information collected about you via the Site to:

  • Process direct property reservations and manage guest stays.
  • Deliver targeted communication, confirmations, and stay instructions.
  • Fulfill and manage purchases, orders, payments, and financial payouts.
  • Improve website security, prevent fraudulent activity, and analyze user trends.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or investigate potential violations.
  • Third-Party Service Providers: We share data with trusted partners who perform services for us (e.g. payment processing, email delivery, hosting).

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal data you provide, please note no security measures are 100% impenetrable.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact our team at:

ShortLetHost Support Team

London, United Kingdom

Email: admin@shortlethost.com

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